What industries do you work with?

We’ve supported clients in real estate, interior design, education, healthcare, software, recruitment, and more. If your business requires outbound calling, we can likely help.

Can I scale the number of agents up or down?

Yes, our service is fully flexible. You can start with one caller and increase (or reduce) the team size based on your campaign’s needs.

How do you track performance?

We provide real-time updates, call summaries, and optional recordings upon request. Performance is monitored to ensure consistency and quality across your campaign.

Do you provide the script or do we?

We can work with your existing script or help craft one from scratch. We’ll collaborate with you to ensure the tone and messaging align with your brand.

Our calls are handled by trained agents with over 2 years of outbound calling experience. They are mostly from the Philippines but they are clear, professional, and familiar with the expectations of Singaporean clients.

How is this different from hiring a full-time receptionist in Singapore?

With a virtual receptionist, you save on recruitment, payroll, CPF contributions, office space, and training. It’s a more cost-effective way to get consistent, high-quality support—without the overhead and long-term commitment of a full-time hire. Plus, our service is flexible—you can scale up during busy periods or reduce hours when things are quieter, giving you more control over your resources and budget.

FAQs Archive - Outpost Outsourced Services

What industries do you work with?
April 21, 2025Telemarketing0 min
Can I scale the number of agents up or down?
April 21, 2025Telemarketing0 min
How do you track performance?
April 21, 2025Telemarketing0 min
Do you provide the script or do we?
April 21, 2025Telemarketing0 min
Who makes the calls?
April 21, 2025Telemarketing0 min
How is this different from hiring a full-time receptionist in Singapore?
April 9, 2025Virtual Medical Receptionist0 min

12 Next

FAQs

What industries do you work with?

Can I scale the number of agents up or down?

How do you track performance?

Do you provide the script or do we?

Who makes the calls?

How is this different from hiring a full-time receptionist in Singapore?

Want to know more? Get on a call with us.

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