Outpost supports SMEs, doctors, and entrepreneurs with reliable, experienced virtual assistants.
What can Outpost’s Virtual Assistants do for you?
From managing everyday personal tasks to supporting your business operations, our virtual assistants take care of the work that takes up your time.
Respond to WhatsApp or phone enquiries
Customer Complaints & Issue Resolution
After-Sales Support
Upselling & Customer Follow-Ups
Returns, Refunds & Exchanges
Delivery & Logistics Coordination
Shopify, Shopee, Lazada & Marketplace Management
Promotions & Campaign Administration
Upselling & Customer Follow-Ups
Patient Enquiries & Frontline Support
Appointment Scheduling & Rescheduling
Appointment Reminders & Follow-Ups
Insurance Claims Administration
CHAS, MediSave & Third-Party Claims
Calendar & Schedule Management
Arrange personal and professional appointments
Book flights, hotels and transport; prepare itineraries
Coordinate visas, insurance and last-minute travel changes
Manage emails and calls, respond or coordinate on the client’s behalf
Track expenses, organise receipts, prepare expense claims and reimbursements
Research and purchase personal items, gifts and household necessities
Make restaurant reservations and coordinate leisure activities
Business-related Activities
Managing complex calendars, prioritising meetings and resolving schedule conflicts
Scheduling internal/external meetings, coordinating attendees, agendas, materials and logistics
Flights, hotels, visas, ground transport, itineraries and changes
Managing emails, calls, correspondence and communications on the executive’s behalf
Acting as a liaison between the executive, employees, clients, partners and other senior leaders
Preparing PowerPoint decks, reports, briefing documents and correspondence
Expense claims, invoices, receipts, travel expenses and sometimes departmental budgets
And many other business-related tasks
Extend your customer support without building an in-house call centre. Our remote agents can manage inbound calls, outbound follow-ups, bookings, enquiries and customer service at scale. Learn amore about our call centre service in Singapore
Answer Inbound Customer Calls
Appointment & Booking Management
Make Outbound Calls
Email, WhatsApp & Live-Chat Support
Troubleshoot Customer Problems
Achieve First-Call Resolution
Make Outbound Calls
Escalate Complex Cases
Customer Follow-Ups
Record Calls & Update CRM Systems
Upselling & Customer Follow-Ups
Clients’ testimonials over the years.
Liera has been of great help – she’s responsive and has always submitted work promptly, and been proactive in checking whether there was anything else I needed done.
I am happy as far as I have been working with you and your team.
Cause you are highly recommended by my brother who has engaged your service.
So far, you guys have done a wonderful job for my projects, and I’m very happy with the high standard of work.
Powering 200+ SMEs and Singaporeans since 2019
661+
virtual assistant placements
98%
Returning Customer
1.4m
Generated Sales
FAQs
Once we understand your requirements, we can typically match you with a selected list of candidate promptly, allowing you to begin delegating tasks within 7-10 working days.
No, we offer flexible arrangements. You can start with a small project or short-term support and scale up as needed. We believe in earning your trust, not locking you in.
Start with a free exploratory call or even WhatsApp us —no commitment needed. We’ll learn about your business, answer your questions, and suggest a setup that fits your needs and budget.
Outsourcing with us is simple. You let us know the type of support you need, and we’ll match you with trained team members who can take on the tasks. We handle the onboarding so you can start working with your team member as soon as possible.
