Where are your virtual staff from?

Our virtual staff are primarily from the Philippines, offering the advantage of shared time zones, excellent English proficiency, and cultural similarities, making collaboration seamless and efficient.

How is data security and confidentiality handled?

We prioritise data security and recommend using password-protected software like LastPass to securely share sensitive information. Otherwise, we adhere to ISO 9001:2015 standards in managing confidential information.

The leading Virtual Assistant service in Singapore

Delegate critical tasks that slow you or your team down, so you can focus on what truly matters.

Contact us today

Outpost supports SMEs, doctors, and entrepreneurs with reliable, experienced virtual assistants.

Best person for your job.

Our extensive recruitment network of schools, industry partners and local recruitment agencies means you will get highly competent virtual assistants that are suitable for your job.

Philippines Based Talent, Backed by Singapore Expertise

Get skilled virtual assistants from the Philippines, carefully recruited and supported by a Singapore-based team that understands your needs and local business expectations.

Cost efficient services

As our assistants are based in the Philippines, we’re able to offer highly competitive rates without compromising on quality. Our select Filipino professionals have reliable English communication skills, great work ethic and relevant experience to support you effectively.

No lock-in contract

Flexible arrangements with no long-term commitments, so you can scale your team up or down depending on your business needs.

Client Success Manager to help manage your virtual assistant

You will get a dedicated Client Success Manager to support you and track your virtual assistant’s performance.

What can Outpost Virtual Assistants do for you?

From managing everyday personal tasks to supporting your business operations, our virtual assistants take care of the work that takes up your time.

Customer Service Support

Keep your customers supported across WhatsApp, email, live chat and e-commerce platforms with experienced virtual assistants who can handle enquiries, orders, follow-ups and even upsell.

Respond to WhatsApp or phone enquiries

Customer Complaints & Issue Resolution

After-Sales Support

Upselling & Customer Follow-Ups

Returns, Refunds & Exchanges

Delivery & Logistics Coordination

Shopify, Shopee, Lazada & Marketplace Management

Promotions & Campaign Administration

Upselling & Customer Follow-Ups

Healthcare Virtual Assistant

Support your clinic with trained remote administrative staff who can assist with patient enquiries, appointments, follow-ups, billing, claims and other day-to-day healthcare administration.

Patient Enquiries & Frontline Support

Appointment Scheduling & Rescheduling

Appointment Reminders & Follow-Ups

Insurance Claims Administration

CHAS, MediSave & Third-Party Claims

Virtual Personal Assistant

Delegate the everyday tasks that take up your time. From scheduling and travel to bills, errands and follow-ups, your personal assistant helps keep both work and life organised.

Calendar & Schedule Management

Arrange personal and professional appointments

Book flights, hotels and transport; prepare itineraries

Coordinate visas, insurance and last-minute travel changes

Manage emails and calls, respond or coordinate on the client’s behalf

Track expenses, organise receipts, prepare expense claims and reimbursements

Research and purchase personal items, gifts and household necessities

Make restaurant reservations and coordinate leisure activities

Business-related Activities

Executive Assistant

Stay focused on higher-value work with dedicated support for calendar management, meetings, correspondence, research, travel and day-to-day executive administration.

Managing complex calendars, prioritising meetings and resolving schedule conflicts

Scheduling internal/external meetings, coordinating attendees, agendas, materials and logistics

Flights, hotels, visas, ground transport, itineraries and changes

Managing emails, calls, correspondence and communications on the executive’s behalf

Acting as a liaison between the executive, employees, clients, partners and other senior leaders

Preparing PowerPoint decks, reports, briefing documents and correspondence

Expense claims, invoices, receipts, travel expenses and sometimes departmental budgets

And many other business-related tasks

Outsourced Call Centre

Extend your customer support without building an in-house call centre. Our remote agents can manage inbound calls, outbound follow-ups, bookings, enquiries and customer service at scale.

Answer Inbound Customer Calls

Appointment & Booking Management

Make Outbound Calls

Email, WhatsApp & Live-Chat Support

Troubleshoot Customer Problems

Achieve First-Call Resolution

Make Outbound Calls

Escalate Complex Cases

Customer Follow-Ups

Record Calls & Update CRM Systems

Upselling & Customer Follow-Ups

Our services