About Outpost
Singapore-owned and operated since 2016.
Based in Singapore and operating at Paya Lebar Quarters, we understand the local business context and what you truly need in a virtual secretary.
Trusted by public companies and SMEs:
Get a capable virtual secretary without the high price tag.
Get the help you need without the cost of hiring full-time.
You get to choose: Virtual secretaries should fit the way you work. That’s why we let you choose from a handpicked shortlist—someone who matches your preferences, working style, and specific needs. You stay in control of the schedule, tasks, and level of support, with the flexibility to scale up or down as your workload changes.
Trained and experienced: Virtual secretaries need more than just experience—they need the right mindset. During recruitment, we look for individuals with strong organisational skills, attention to detail, and the right attitude, backed by solid experience in admin, scheduling, and task management.
Back-Up Support for Business Continuity: If your main virtual secretary is unavailable due to sick leave or personal matters, a trained back-up is ready to step in—ensuring your operations continue smoothly without delays or disruption.
Flexible Support When You Need It: Only pay for the hours you use, with the freedom to scale up or down as your workload changes—no long-term contracts or unnecessary overheads.
Pricing.
Standard
- Experienced virtual secretary
- No contract
- Trackhed hours
- Fixed price arrangement available
Extensive
- Experienced virtual secretary
- Minimum 40 hours per week
- Tracked hours
- Fixed price arrangment available
Tracked hours
All hours are tracked and performance is monitored, so you only pay for productive, efficient work—nothing wasted.
No contract
Flexibility to stop or resume our service at any time.
Experienced professional
Being a reliable virtual secretary takes more than just basic skills. That’s why we only hire experienced secretaries with at least one year of experience.
Fixed Price arrangement
Fixed price arrangement is available if you’d prefer to have a fixed price quoted instead.
Popular tasks our Virtual Secretary handles.
Frequently Asked Questions
Our virtual staff are primarily from the Philippines, offering the advantage of shared time zones, excellent English proficiency, and cultural similarities, making collaboration seamless and efficient.
Once we understand your requirements, we can typically match you with a selected list of candidate promptly, allowing you to begin delegating tasks within 7-10 working days.
No, we offer flexible arrangements. You can start with a small project or short-term support and scale up as needed. We believe in earning your trust, not locking you in.
“Outsourcing repetitive tasks to Outpost has freed our small team to focus on our core operations.“
Linus Chang
Founder – BackupAssist
“Having Outpost’s 24-hour call center support has been a huge help for our global business.“
Mary Anne
Operations Manager – Pineapple Baby Hampers
What Is a Virtual Secretary, and What Does One Do?
A virtual secretary is a remote administrative professional who supports your business with day-to-day tasks like scheduling, email management, data entry, customer support, and more. They function just like an in-office secretary but work online—helping you stay organised without the cost of a full-time hire.
How a Virtual Secretary Works
Virtual secretaries use cloud-based tools to work with you in real time—managing calendars, answering calls, updating documents, and communicating via email or chat. They follow your instructions, adapt to your workflow, and can be reached during your preferred hours, making them feel like part of your team even while working remotely.
Benefits of a Virtual Secretary
Hiring a virtual secretary helps you save time, cut costs, and stay focused on what matters. You avoid overhead like office space, CPF, and equipment while still getting consistent, professional support. Plus, you can scale their hours up or down as needed—giving your business flexibility and room to grow.