Telemarketing Services Singapore

Telemarketing & Cold Calling Services in Singapore

Trained callers, proven scripts, and real results—done for you.

telemarketing singapore
Telemarketing Services Singapore2025-04-21T16:00:49+08:00
Trusted by public companies and SMEs:
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Our service

Our cold calling service is manned by experienced, motivated agents.

Agents with >2 years experience

Our team is made up of seasoned Filipino callers who know how to handle objections, build rapport, and keep conversations moving.

Familiarity with the Singapore market

We understand local customer expectations, cultural nuances, and how to speak in a way that resonates with your audience.

Quick onboarding with minimal setup

Get started fast—just provide your brief and we’ll handle the rest

Flexible hours and scalable team size to match your needs

Need support during office hours or evenings? One caller or a team of five? We adjust to match your campaign goals.

Affordability

Many services charge a high base fee—so you’re paying even when there are no results. With our low hourly rate, you can start telemarketing affordably and scale as you go.

Culture fit with your company

We match you with callers who align with your company’s tone, values, and communication style—so every conversation sounds like it’s coming from your own team.

Pricing.

Standard

Fr $12per hr
  • Experienced virtual personal assistant
  • No Contract
  • Tracked hours (Added Commision)
  • Fixed price arrangement available

Extensive

Fr $10per hr
  • Experienced virtual personal assistant
  • Minimum 40 hours per week
  • Tracked hours (Added Commision)
  • Fixed price arrangment available

Tracked hours (added commission

All hours are tracked and you only pay for efficient work hours. To further incentivise our telemarketers, commission is required on top of our hourly rate.

No contract

Flexibility to stop or resume our service at any time.

Experienced professional

Being a reliable personal assistant is not easy. Which is why we only hire experienced data entry professional with >2 years experience.

Fixed Price arrangement

Fixed price arrangement is available if you’d prefer to have a fixed price quoted instead.

How it works

Exploratory call

We start with a no-obligation call to understand your business, goals, and whether cold calling is the right fit for you.

You share basic details about your product/service, target audience, call objectives, and any existing scripts or materials you have.

Caller Selection

We match you with callers who fit your tone and style. You can provide your script or we’ll help refine or create one tailored to your brand.

Onboarding & Setup

We set up the call system, train your assigned agent, and ensure everything—from reporting to tone—is aligned with your expectations.

Go Live

Your campaign goes live. Our callers begin making outbound calls, logging results, and providing real-time updates.

Frequently Asked Questions

What industries do you work with?2025-04-21T14:51:29+08:00

We’ve supported clients in real estate, interior design, education, healthcare, software, recruitment, and more. If your business requires outbound calling, we can likely help.

Can I scale the number of agents up or down?2025-04-21T14:50:57+08:00

Yes, our service is fully flexible. You can start with one caller and increase (or reduce) the team size based on your campaign’s needs.

How do you track performance?2025-04-21T14:50:44+08:00

We provide real-time updates, call summaries, and optional recordings upon request. Performance is monitored to ensure consistency and quality across your campaign.

Do you provide the script or do we?2025-04-21T14:50:13+08:00

We can work with your existing script or help craft one from scratch. We’ll collaborate with you to ensure the tone and messaging align with your brand.

Who makes the calls?2025-04-21T14:49:55+08:00

Our calls are handled by trained agents with over 2 years of outbound calling experience. They are mostly from the Philippines but they are clear, professional, and familiar with the expectations of Singaporean clients.

Where are your virtual staff from?2025-04-04T08:52:09+08:00

Our virtual staff are primarily from the Philippines, offering the advantage of shared time zones, excellent English proficiency, and cultural similarities, making collaboration seamless and efficient.

How is data security and confidentiality handled?2025-04-04T08:35:00+08:00

We prioritise data security and recommend using password-protected software like LastPass to securely share sensitive information. Otherwise, we adhere to ISO 9001:2015 standards in managing confidential information.

How quickly can I get started?2025-04-04T08:28:08+08:00

Once we understand your requirements, we can typically match you with a selected list of candidate promptly, allowing you to begin delegating tasks within 7-10 working days.

BackupAssist

Outsourcing repetitive tasks to Outpost has freed our small team to focus on our core operations.

Linus Chang

Founder – BackupAssist

Having Outpost’s 24-hour call center support has been a huge help for our global business.

Mary Anne

Operations Manager – Pineapple Baby Hampers

Get on a quick chat with us.

What is Telemarketing?

Telemarketing is the process of reaching out to potential or existing customers by phone to promote a product, service, or campaign. It can include cold calling, lead generation, appointment setting, customer reactivation, and more. Done right, it’s a powerful way to create direct conversations and convert interest into action.

Is Telemarketing Legal in Singapore?

Yes, telemarketing is legal in Singapore, but businesses must comply with the Do Not Call (DNC) Registry under the Personal Data Protection Act (PDPA). This means telemarketers must check their contact lists against the registry and obtain consent before making promotional calls. At Outpost, we follow all legal requirements to ensure your campaign is fully compliant.

How Much Does Telemarketing Cost Per Hour?

Telemarketing rates vary depending on the experience of the callers and the complexity of the campaign. At Outpost, our pricing starts from a low hourly rate, starting at $10 per hour, giving you an affordable entry point without long-term commitments. Reach out for a personalised quote based on your specific needs and call volume.

Do People Still Do Telemarketing?

Yes—and it’s making a strong comeback. While many businesses focus on digital ads and emails, telemarketing offers a personal, direct touch that cuts through the noise. In industries like B2B sales, real estate, healthcare, and education, businesses still rely on cold calling and follow-up calls to reach decision-makers and close deals.